Recently I posted this image on Society 6 and Redbubble for purchase.
I ordered mugs from each website. I’ve had good experiences with both printers as a customer, but I wanted to test the difference between the mugs so that I could say “This mug is worth the cost!” Especially in these frustrating times, I don’t want to be adding negativity onto someone who bought my art to cheer themselves up.
Society6 emerged the winner. No contest.
First off, shipping and packaging: the mug from Society 6 arrived in a timely fashion, about a week after ordering. Redbubble took an extra four days. Secondly, the society 6 mug was packaged in a styrofoam mold and arrived in one piece. Redbubble’s mug was wrapped loosely in cardboard and the handle had broken into two pieces away from the mug.
Quality of printing: The Society 6 mug was brighter, and had a crisper image than the Redbubble mug. It’s subtle, but the difference is clear to me.
Ease of returning: I wanted a refund for my broken mug, and Redbubble’s site was frustrating. I was offered a replacement item or a voucher for my next purchase. I had to write a separate note requesting a refund, and was told I’d hear back in about five days. Society6 offers refunds.
Here is where the difference was: Society6’s mug is five dollars more than Redbubble’s. But it arrived in one piece, with a clearer image, and faster. As a customer, it’s worth the extra five dollars to order from Society6 for mugs. As an artist, I definitely prefer the Society 6 mug. If you are interested in purchasing a mug or print of “Hey Guys!” Here is the link: https://society6.com/autumnseybert